Employee resource groups (ERGs) are employee-led, volunteer groups aimed at creating a more inclusive, diverse environment in the workplace. Members can also provide input to leadership about what matters to this particular group of people and how to better design initiatives and respond to issues. The concept of employee resource groups is gaining momentum. Heres a breakdown of some common ERG leadership and staffing roles: Consider: If you work at a large company with more than 100 employees per ERG, does your company have the budget to hire an ERG manager to develop your groups? Women of AT&T Before I came to lead Achievers, I served as the CEO and President of Intuit Canada. Related article: Cloroxs Practices for Promoting Allyship and Pay Equity. Create a sense of belonging and community. The technology company created a PDF guide that covers allyship, common LGBTQIA+ terms, resources available to staff, and LGBTQIA+ legal rights around the world. In addition to employee networks, think about your overall Diversity and Inclusion (D&I) strategy. InspirASIAN Companies use various names to refer to ERGs, including affinity groups, business resource groups, network groups, and inclusion resource groups. Here are some of the largest and most notable employee resource groups today. WebToolkit for Establishing Employee Resource Groups (ERGs) Getting Started Congratulations o n getting your Employee Resource Group started! ERG groups and affinity groups are often confused with each other, but they have different purposes. What is the why? Perhaps a Black ERG is focused on increasing opportunities for advancement within their organization. One of these is the EMEA Champion ERG. AT&T Women of Business encourages and facilitates the development, collaboration and advancement for all employees. Serve as a point of connection for the organization. The group may opt to host a lunch and learn on how to find a sponsor or mentor at their company. Or, if your ERG is focused on networking, invite a consultant who can run workshops on effective communication. Contact your Relationship Manager to learn how to unlock the full potential of ERGs in your organization and create a more inclusive workplace culture. Lets To learn more about inclusion in the workplace, access our webinar hosted by SHRM, The Evolution of Connection and Need for Belonging.. Employee networks go by many names: employee affinity groups, employee resource groups, and several other combinations of similar terms. 2016 The focus of ERGs is often underrepresented employees, but they can grow out of wherever there is a need for community. Employee Resource Groups (ERGs) are voluntary, employee-led groups based on shared characteristics or experiences and provide a platform for employees to connect, share ideas, and work together to address workplace issues. ERGs give employees an opportunity to connect with like-minded people and are often a cornerstone of employer diversity and inclusion efforts. Respondents included executive leaders at the C-suite level, in DEI roles, in learning and development roles, in human resources, and individual contributors. Companies need to embrace D&I for an improved employee experience. Do not select people from all one group i.e. ERGs can support your business goals. Advisory Services is fee-for-service and a Supporter exclusive. Well start with the basics of ERGs and then dive deeper, providing an evergreen resource that you can refer to when launching new groups and lean on when making the case for resourcing ERGs with your executive team. When it comes to employee networks, our D&I committee helps with the following: drive awareness and education of employee networks, provide strategic guidance, and share industry research and best practices. After all, nearly 90% of Fortune 500 companies have ERGs. Create Logos for Your ERGs: Youll note that some companies may choose to have the ERG logos match the companys corporate logo colors or incorporate the company name. Effective employee resource groups are key to inclusion Tie these groups to those values. Here are examples of how four companies have implemented ERGs: Financial services company TIAA has 40% of their employees participating in 12 different ERGs that offer networking, leadership development, philanthropic endeavors, multicultural awareness, business solutions, and community outreach. Employees will often self-form groups or ask HR if they can form an ERG and if the company will support it. 2011 Duke Health LGBTQ Alliance is open to all lesbian, gay, bi-sexual, transgender, queer, questioning, intersex and asexual (LGBTQ+) team members within Duke Health, along with colleagues who would like to show their support. Curated resources, including Catalyst Supporter-exclusive resources. Human resources teams that support employee resource groups (ERGs) gain partners in fostering employee engagement. Bring awareness to how workplace issues affect certain groups. oxyGEN This will also create a more authentic group dynamic. These ERGs find ways to do community outreach by providing assistance to local organizations and organizing volunteer opportunities for all employees. Andrea Boatman is a former SHRM certified HR manager with a degree in English who now enjoys combining the two as an HR writer. Youve appointed Leads. As an ERG manager, Owens warns, More money does not equal more impact. WebExpert Community Employee Resource Groups (ERGs) Measuring for Change Catalyst Partners 2023 Plan Your Year With Catalyst Learning CatalystX Diagnostic Tools Microlearning Workshops Webinars Virtual Events Solutions Become a Supporter Accelerating Equity On All Fronts Workshops MARC Diagnostic Tools Join this webinar to hear how organizations can meet the needs of this culturally diverse group with a specific lens on empathy. Employee networks are perhaps the single greatest way to promote the type of inclusive culture that helps people thrive and businesses stand out. The best strategy This article will explore employee resource groups and recommend some best practices for HR professionals. You can see an example from Marqeta online. Question: How should you recognize ERG leaders? Did you know 65 percent of Fortune 500 companies offer donation matching programs when it comes to corporate giving? We have an Achievers Proud employee network that invites all allies to be a part of the group, not just those that identify as part of the LGBTQ+ community. Their purpose is to. Its important to look at what the data is saying and connect it to your overall business, DEI, and HR goals. As with anything, structure and consistency is important to enable a sustainable, scalable implementation. LEAGUE at AT&T represents the LGBTQ community and their allies; and champions diversity, professional development, and community involvement. It showed that there was an understanding, at the highest level of the company, of the value of the ERGs, and it gave them the time to work on it, but also the recognition that it was an important part of their job, adds Weber. For example, Experian hosts Global Hackathons, where employees in ERGs present product ideas to a panel and then get funded if approved. They can form relationships with leaders and take part in special projects outside of their current scope of responsibility. In my opinion, ERGs should focus on creating communities which bring together people, with internal and external partnerships with support those groups. We all want our employees to continue to develop their skills but going back to school while working full time is extremely challenging. In my mind, theyre all connected. Since then, the employment employer resource council has evolved with society, here are the top ten types of employee resource groups, 1. Insights into emerging trends, valuable benchmarking data and solutions to the latest challenges confronted by today's diversity, equity and inclusion (DEI) leaders. 1) Volunteer Programs Employees love to give back, so theyll form their own groups to support the charities they want to help. Like I said, passion is not infinite. Employee resource groups (ERGs) are groups of employees gathered to focus on a unified mission. To help you get started, below is my list of top 11 employee networks. Conquer the week ahead with insights and tips to navigate life inside the C-suite and out of it. Our Supporter Organizations get access to the following resources: Tools to facilitate open dialogues on various DEI topics. 1. a gender-focused ERG should not just be led by white, non-disabled, heterosexual women. As you build and grow your employee networks, remember to focus on creating thoughtful conversations and strategies around D&I in the workplace. Be clear on what the budget is and how it is split up across the year. If youre working at a larger company, you may decide you want to hire a full-time ERG manager (also commonly referred to as an ERG community manager) to make sure your groups are all on the right track. Time and effort are not infinite and must be balanced alongside current responsibilities. The importance of ERGs is on the rise; among the most important findings: 46% of organizations reported compensating ERG leads in 2022 compared to 6% in 2020. Business Professionals identifies, develops, educates and supports future talent to drive highly engaged and forward thinking international employees. WebEmployee Resource Groups are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with the organizations they serve. Whether youre just beginning your journey with employee networks or reaffirming your commitment to legacy groups, remember to encourage participation by recognizing employees who actively contribute and spearhead initiatives. Weve put together the following best practices for launching and managing ERGs: Quantifiable goals are easier to measure and prove they are being met. These applications should be reviewed by the person accountable for owning the creation and leading of ERG leads when they are launched. While this hasnt been proven with data, its common knowledge that if you can make people feel appreciated and seen, they will likely stay at a company longer. Every year, Achievers CARES hosts We Care Week, which is a week-long event that focuses on supporting mental health and awareness for employees. Most of World Lesbian, Gay, Bisexual, Transgender and Allies employees vision is to ensure the success of AT&T and to champion diversity, LGBT initiatives and to leverage relationships to develop employees. Jump to the navigation links below for more information on annual ERG budgeting, executive sponsorship, staffing, and event ideas. Offer personal growth and professional development opportunities. Related article: Sponsorship vs. Mentorship Building the Right Program for Your Organization, Defining the Role of an Executive Sponsor. Gather employee feedback (via employee engagement surveys or a workplace chatbot) to find out what types of networks they want; then, keep listening to learn how your company can best support your new networks to grow and flourish. HACEMOS Professional development employee resource groups that drive business 1978 At Achievers, we recently started Wisdom Wednesdays, a monthly meeting of people managers to define what great looks like and arm managers with tools and strategies as they lead our most important asset, human capital. Since ERGs have been around since the 1960s, there's been quite a few official groups established that have lasted a good amount of time. There are numerous reasons why your organization should get on board with employee networks. Once youve created your survey, youll want to have a communications campaign to promote it, ideally with the support of a senior leader. Employee Resource Groups (ERGs) are becoming more important than ever as employees work remotely or hybrid schedules. Celebrating DIWALI with my previous Intuit team. Sorry, but nothing matched your search terms. Be clear on why youve selected certain communities in the first instance, what regular reporting will be expected and how they will all intersect and link together. In 2022 our Employee Groups awarded $510,000 scholarships and logged over 144,000 volunteer hours. Take the time, determine the why, and move forward with purpose. If this isnt the case, ask your employees what are the first groups theyd like to have, to enable everyone to be involved in setting these priorities. Employee resource groups are a tool companies can use to live their commitment to DEI and to improve the work environmentfor marginalized groups. The Filipino American Communications Employees of AT&T (FACES) promotes a multi-cultural perspective to enhance AT&T and support the needs of its workforce and customer base. At Achievers, we havethe Achievers Womens Network (AWN). Business Professionals For example, perhaps the LGBTQ+ ERG at your company wants to remove any gendered language from job descriptions. People should be able to self-nominate or nominate others. It gives every employee the opportunity to connect with their teammates outside of work around topics and issues that are important to them and gives a voice to specific groups. Did you know inclusive companies are 1.7 times more innovative and 120 percent more likely to hit financial goals? All the resources needed to create, engage, launch, measure, and refine ERGs. That legitimized being an ERG leader. When deciding if ERG leaders should be compensated at your organization, youll want to meet with your executive leadership team to discuss: Executive sponsors can have a big impact on whether your company meets the individual goals of its ERGs. Provide a safe situation for sharing concerns. Sexual orientation. Foster collaboration. ERGs are organized around common traits, characteristics, or interests shared by the employees, such as: Race. These employee-organized groups are not arranged by HR or incorporated into the organizations business framework. For example, if a resource sets this flag, and its client ID is bb0a297b-6a42-4a55-ac40-09a501456577, any app that requests an access token for that resource receives an access token with aud: To change the claim type from a group claim to a role claim, add emit_as_roles to additionalProperties. Employee Resource Group leaders, members, allies, and executive sponsors from various companies, industries, functions, and regions come together to explore how ERGs can maximize impact for their business and cultural goals. She says that allies might be a better fit at a more mature organization where there may be less of an emotional burden to explain what the community is experiencing. Asian Pacific Womens Organization encourages and facilitates the engagement, networking, education and sharing amongst AT&T women of Asia Pacific. The platform also offers digital courses, which range from LGBTQIA+ Inclusivity Training to Anti-Asian Racism and Mental Health. Example: Invest in an online learning and development course that everyone in your ERG can take. Employee resource groups can play an important role in your strategy to support underrepresented people within your organization, creating an avenue for allies to join this journey and use their privilege for good. Here are some of the most popular: People with disabilities; Veterans; Cultural diversity; Health/Fitness; LGBT 30% focused on business impact (How are we making inclusive products with the feedback of these groups? One tip is to refer back to the 4C Model, a framework for ERGs. Now what? An employee resource group (ERG) is an employee-led group that fosters inclusivity and builds community. destination for decision-makers driving diversity, equity, and inclusion progress. WebEmployee resource groupsmore commonly known as ERGshave become an integral part of how organizations address employees needs and drive long-term impact to promote DEI. Womens Network ASPIREs goal is to grow a supportive community that addresses mental health, advocates for those with disabilities and supports caregivers. 2014 FACES Our Employee Network is aligned directly to FirstNet's network goals and objectives. Given that 87 percent of managers wish they had more training for their role, an employee network for new managers could offer the mentorship and support your newest leaders need to thrive in their positions. Senior Executive Media spoke with more than a dozen DEI practitioners across different industries to create this comprehensive guide to starting and building employee resource groups. Senior Executive DEI is Employee Resource Groups are voluntary, employee-led groups that promote a positive work environment for all employees, while also supporting the business goals of the organization. ERG leaders can host discussions over lunch to create space for important conversations to build their communitys professional development skills. These ERGs can also originate to promote physical and mental health awareness for all employees and encourage a healthy company culture. In a 2021 Race in the Workplace Survey by McKinsey, employees rated the effectiveness of each employee dimension of ERGs. Lets remember that passion is not infinite and without structure, things may not be sustainable, or fairly ran. 2014 Its also important to build in survey questions to understand what your employees are looking forward to in an ERG: Are they specifically seeking professional development, mentorship, networking, or all of the above? Workplace wellness benefits are good for business, and you can get even more out of that investment by encouraging employee wellness networks. The ERGs are geared toward three separate nationality groups, people with disabilities, young and seasoned employees, women, the LGBTQ community, and military members/veterans and families. Related article: Measure Your Culture and Employee Experience 10 Human Resources Metrics to Track. Neurodiversity@Splunk provides a voice, visibility, support and community to Splunk employees either affected by, or caring for a family member or friend with, a neurodivergent condition. What Is an Employee Resource Group (ERG)? (See chart below, and look for more data from The Rise Journey throughout this guide). Please try again with some different keywords. Our D&I steering committee requires a good mix of committee members and representation from different areas of the company. Of course, the employee network your company needs most is the one your employees want. Employee networks are voluntary groups of employees that come together based on shared identity or life experiences. ERGs have the power to connect underrepresented employees in the workplace. Multinational pharmaceutical/medical device/consumer goods company Johnson & Johnson also has a dozen ERGs. An interactive tool to help you learn how ERGs benefit your organization and create a more inclusive workplace. Influence company policy-making to create a more welcoming work environment. The Women of AT&T connects and inspires members to achieve their personal and professional goals and make their community a better place to live. 2023 Senior Executive Media LLC. The implementation itself is for the Leads to decide. TIAA has won multiple awards for its commitment to DEI and for being a great place to work. Their role is not to deliver your diversity, equity and inclusion strategy. Human beings are drawn to each other because being a part of a group meets vital social and psychological needs, such as: ERGs are one way to help meet employees need for human connection. Employee Resource Groups (ERGs) and Affinity Groups. While its not an ERGs responsibility to be the educator of their community, ERG members may opt to create guides or other resources for employees. They allow employees to connect with others who face similar physical and mental health challenges for support. In this course, Daisy Lovelace gives a comprehensive overview of ERGs for participants, allies, and employee volunteers. The group values are emitted in the role claim. phone at 1-888-622-3343, We use cookies to help us understand how you use our site so we can show you personalized content and enhance your browsing experience.Learn more by viewing our Privacy Policy, 11 Employee Networks to Build an Inclusive Culture, Boost employee retention and attract talent, Engage hybrid, remote, and in-person workers, become a drag on productivity and customer service, 87 percent of managers wish they had more training, Workplace wellness benefits are good for business, embrace D&I for an improved employee experience, The Evolution of Connection and Need for Belonging. This article is for those who are at the start of that journey or thinking about how to roll these groups out successfully. At Brandwatch, a software company with 1,000+ employees, the Pride Committee has been known to include as many as eight employees. Angela Harrell, chief diversity and corporate impact officer at Voya Financial, shares that her organization has 11 employee-led councils, with each council containing five leaders: the chair, vice chair, programs committee, treasurer, and communications leader. Join us at one of our upcoming events and learn from ERG leaders and DEI experts on how to engage allies, develop partnerships, and implement best practices. Their activities can be good for public relations, especially when the causes align with the values and mission of the organization. AWN strives to provide a safe space for persons of any group or identity striving for universal equality, inside and outside of the workplace. Professionals 50 Forward Through service and support, FHN strives to be a positive force in the Hispanic community as well as to employ, develop and retain Hispanics in the workforce. A program code will be provided after the event. An Employee Resource Group is a voluntary and oftentimes employee-led initiative that an organization formally supports. Dont forget that passion and skillset are two different things and whilst ERGs may form a part of this strategy, the entire strategy is not their responsibility. However, be mindful that each guest speaker can easily cost $15,000 as the starting price point. ERGs provide a sense of community and Example: Buy two tickets to a pride festival, which will be raffled off to people who add pronouns into their email signature. All rights reserved. 2013 Groups need members, and members need interest in joining the group. California Privacy Policy. An employee resource group (ERG) is a voluntary, employee-led group that promotes diversity and inclusion with the support of the organization. Question: What should your annual budget be for ERGs? You should also consider how you financially remunerate ERG leads, as you scale and get bigger. 27 Employee Resource Groups Best Practices for 2023. AT&T Europe, Middle East and Africa Women's Network Women are not a monolith. ERGs, also often called affinity groups or business communities, provide ways for employees to connect with one another, bring up difficult topics led by people with personal experience and influence corporate practices and Activities include professional networking, social events and community service. Employee Groups members are the cultural lifeblood of our organization and when it comes to advancing diversity, equity and inclusion, they are the vanguard, helping to shape our path forward. ERGs can develop emerging talent and be a catalyst for solutions that reduce turnover within particular employee groups. To be clear, many companies have had these for years, and in my decade of experience, Ive rolled many different types of groups out, across different regions, industries and geographies. Additional information on the roles within the ERG can be found within the Minnesota State ERG Guidelines. The idea is that by looking at your budget through the lens of these four categories, youll be able to effectively assess whether your spend is having an effective impact. Or, an ERG may choose to spend their budget to support local communities. They focus on bringing broader awareness to the common interest and promoting the participants career advancement with networking and mentoring opportunities. They host events and speakers and, at some companies, they drive product innovation. These groups can also help counter the spike These LGBTQ Fairytales Were Nearly Lost Forever - Now, Theyre A Classic, Purpose-Driven Organizations Foster Employee Retention And More, How GoDaddy Is Supporting Entrepreneurs Of All Abilities And From All Walks Of Life. The majority of responses came from for-profit companies (84%), and the remainder of responses were from nonprofit, education, government, and other organizations. by If your executive sponsor reflects the ERG group they are supporting, a lunch and learn can serve as an opportunity for them to lead a discussion and share their personal experiences. oxyGEN's purpose is to attract, develop, and retain current and future leaders at AT&T. ContentsWhat are employee resource groups? The reason why is because those are so much easier to scale, from a budget perspective, from an engagement perspective, from an executive sponsorship perspective, advises Kristen Weber, former head of diversity, equity, and inclusion at Convoy, Inc., an American trucking software company based in Seattle. WebInitiatives range from new parent chats, special needs support groups, father- hood breakfast series, summer camp fairs and parent appreciation days, to name a few. All too often, ERGs are spun up with no clear guidelines on whats expected from potential leads. How Much Money Should You Budget in Support of Your Companys Employee Resource Groups (ERGs)? Additionally, Weber advises ERG leaders to set guidelines around how they spend their budget. ERGs can also show their support by volunteering in their communities. Why is this important to business leaders, as well as those from the groups it may directly affect? 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May not be sustainable, scalable implementation Tools to facilitate open dialogues on DEI. Came to lead Achievers, we havethe Achievers Womens Network ASPIREs goal is refer! Wants to remove any gendered language from job descriptions connect underrepresented employees, but they have different....