On the explanation screen, tap Add Recovery Contact . Avoid using the device you used to submit your Apple ID account recovery. Why Does Account Recovery ID Take so Long? IF APPLE CHECKS T-MOBILE THEY CERTAINLY WON'T GET A GOO ANSWER. Try accessing the Trusted Device and recover your Apple ID by clicking Allow on your Trusted Device if youre trying to log in to a separate device. So could someone please tell me what to do to get the phone out of recovery mode faster than 29 days? However, this feature can drastically speed up the recovery of your account in the future when you need it. Level 1 13 points Dec 4, 2017 12:07 PM in response to Teddy_B "Go to iforgot.apple.com and check the status of your request. There's nothing I can do." At this point, I'm extremely frustrated with Apple. Click the Add button and click Add Recovery Contact, then authenticate with Touch ID or your Mac password. Eventually, they will send you a message containing the link to reset your Apple ID passwordonce you have verified your identity to their customer support. Apple fails to call at the time indicated in emails. The Apple ID is locked and Apple sent her a message stating that recovery will take 29 days. Enter the account recovery code in the field provided and click. Required fields are marked *. If you prefer to edit the message first, tap Edit Message. In that case,you need to follow the instructions sent to your email and cancel your Apple Account Recovery from there. So my question is how can you get your phone out of recovery mode if they will not help you in the Apple store, you have provided them a copy of your contract, and they confirmed that you have Apple Care, they will not help you in the store where you can provide identification to prove that you are the owner of the phone? After theyve accepted your request, you will see a message that they have been added as your account recovery contact. Press and hold the side button until you see the Apple logo. With a trusted device, youre at least have better chances of speeding up the process or completing the recovery process since you have a Trusted Device linked with the same Apple ID. Looks like no ones replied in a while. Apple has decided that my original message was not to their liking. They won't ever get any access to your account. Sign in to iCloud to access your photos, videos, documents, notes, contacts, and more. If you forget your Apple ID password or get locked out of your account, just follow the steps on your device to share the onscreen instructions with your recovery contact in person or over the phone. Contact Apple for help with Apple ID account security, If you forgot the answers to your Apple ID security questions - Apple Support. " Under the second; I read in other threads on Discussion.Apple.com that many other users are having extremely long waits for their recoveries. Click Update (not Restore) to reinstall iOS or iPadOS and keep your data. It is essentially setting up a trusted contact, like your family, close friends, and relatives, that can help regain access to your iOS device in the future. 1-800-MY-APPLE, or, request account recovery to regain access to your account, Sales and If you're in a Family Sharing group, the members of the group will be recommended. Again, it is to make sure that your phone is protected from theft even if you currently dont have the phone with you. And another thread says that even at Apple, there is no human who can speed things up. Account Recovery allows you to get back into your Apple ID account if you ever forget your password or get locked out. Check the status of your request At any time, you can see how long it will be until your account is ready for recovery or when more information will be available. omissions and conduct of any third parties in connection with or related to your use of the site. The full name on your account. The Apple account recovery system is on a first-come, first-serve basis. ask a new question. No. First, FORGIVE ME for taking the time after working 12 hour shifts in the tech field, to offer help that you requested. iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until you see the Apple logo. These fitness devices sync with Android or iOS devices via Bluetooth, a technology that is not always reliable. Go back to the Account Recovery screen. MyFitnessPal is perhaps one of the most practical and accurate apps on Fitbit that lets you track your daily diet and activity. To find your username, follow these steps. Readers like you help support Pocket-lint. - Then, you simply have volume. However, as long as you have your iPhone with you and can still access the email used to create your Apple ID, then all you have to do is choose to answer the security questions (if you know them) and follow the following steps: Account recovery can be that easy. Apple prioritizes people who have provided more information about their device than the rest whore trying to retrieve their Apple ID. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Authenticate using Face ID, Touch ID, or your device passcode. After you request account recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access. Make sure to read the rest of my article, as I will provide you with the best answers to all your questions related to recovering your Apple account. If you have enabled a passcode, a prompt should appear asking you to enter your passcode. The people you choose to be a Recovery Contact must be over the aged 13 and above and have an Apple device. They're not quick as with Account Recovery, but they'll get the job done. Previously, she was a managing editor at ZDNET, and even earlier in her career, she was an editor at 9to5Mac and 9to5Google. This is unacceptable. The Verizon store ended up working with him and now his phone is somehow in recovery. Then nobody called. Weeks and weeks for some of them. How To Fix. If this happens, the first thing that you would normally do is try to regain access to your account. A phone number or the recovery email address for the account. The next screen notifies you that the message has been sent to your contact and that the contact must accept your request before being added as your recovery contact. He is in school and working how can some one do that in a pandemic and not have a phone with access to their devices. Just note that Apple ID account recovery may take some time before you can actually access your account again. When the wait period is over, Apple sends you a . You can use this feature with a contact person by possessing an iOS device with iOS 15 or iPadOS 15 or later and must meet all theminimum requirementsto make sure that they are eligible/qualified to be your contact person. However, this isnt the case because Apple automatically locks your iOS device if it detects an unusual login pattern with your device. For as long as I can remember I have been fascinated with Tech, I think back to getting my first Spectrum 128k when I was in school and loving my time with it. Simply follow these instructions and youre good to go. If the phone number prompt above doesn't appear, you. I filled in all possible information (like credit card). How Long Does Apple Account Recovery Take? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); So this process seems ridiculous. You should see this message: Theres a problem with the [Your Device Name] that requires it to be updated or restored. Dont panic as this will show up because your iOS is disabled. provided; every potential issue may involve several factors not detailed in the conversations Why make the email address look like a spam address???!! I got a message saying Account Recovery in Progress Your account will be ready for recovery in 27 days. There can be other reasons why your Apple Account Recovery is taking longer than usual. Apple Store told us account recovery is automated. You'll also send them a message to let them know that you'd like to add them as your recovery contact. Looks like no ones replied in a while. For two weeks Ive been trying to figure this crud out, I had a secondary iCloud account a while back on my old phone. said that for our case Recovery is the only option. Apple promises it's secure, easy to set up, and fast to use. Go to the Account Recovery option and select it. When prompted my mate forwards to me the 6 digit code as required. THE ONLY INFO THAT WAS "SOLICITED" WAS THE IPHONE NUMBER AND THE CREDIT CARD THAT WAS REGISTERED WITH THE APP STORE. later, I noticed only the apple symbol on screen.the screen would flash and go black, cycling back to apple symbol and screen flash etc. Your recovery contact will then share a 6-digit code that you enter on your device. You should get an email like this to the primary email address Apple has on file for the Apple ID you are recovering. Account recovery is the way to go. Have two-factor authentication turned on for their Apple ID. Jun 29, 2020 9:05 PM in response to Kappy. Adding your guest order to an Apple ID: Open the order acknowledgement email you received and select the order number at the top to go to your order details. ! - Apple Community If youre not sure. You need the password to unlock it. Instruct your recovery contact to tap your name in the Account Recovery screen and then select Get Recovery Code. Tapinos2, I don't know how to Request Account Recovery and it doesn't say how to, How does a person accept a account recovery request, How does a person except a account recovery request, how can i check th atatus of password recovery, i wanna check the status of my other account, call User profile for user: Go to the Apple menu, which is basically the Apple logo located on the left corner of your Mac screen. ", May 26, 2020 8:17 AM in response to Twilmoth. All you need to do is open the Trusted Device and try recovering your Apple ID from there. Since Apple prides itself on having top-notch security, they have to take precautionary measures to make sure youre the owner of its Apple ID or at least has access to the Trusted Device.. how do I check status of account recovery when I don't have the password or trusted phone? The Apple Account Recovery can be a very long and tedious process. Under Account Recovery (or Recovery Assistance), tap Add Recovery Contact, then authenticate with Face ID or Touch ID. My son was having problems with an update and apps closing after opening. Tap Add Recovery Contact . We have gone through the request process multiple times and get two messages on her Mac. any proposed solutions on the community forums. Use your iPhone to call your Recovery Contact and enter the shortcode they give you on your iPhone. Apple values the security of the users data to the next level. I no longer use the account obviously since its old and secondary, but after trying to get into the phone in order to reset it and give it to my younger sibling, I dont understand why there isnt more than one way to confirm an account. First, I would check your most recent status of your account recovery at iforgot.apple.com to see if it has changed. All postings and use of the content on this site are subject to the. Apple disclaims any and all liability for the acts, May 31, 2017 10:58 AM in response to Vaidd. Not everyone remembers their pw because not everyone downloads apps on their phone. By syncing your MyFitnessPal account with Fitbit, you can make the most of both these tools and stick to a healthy lifestyle. More ways to shop: Find an Apple Store or other retailer near you. She holds a Master of Fine Arts in writing from The New School in Manhattan and a Bachelor of Arts in journalism from the University of Massachusetts at Amherst. donv_the_ghost. For example, you would receive a timeout and retry after a 1-minute error if you have mistakenly input the wrong passcode several times. Get started with your Apple ID. At the top of the main Settings screen, tap your name. So I ended up just biting the bullet and calling them about it. Other than the Apple Account Recovery process that you would typically use to retrieve your Apple ID, its more efficient and faster if youll contact Apples support desk directly and provide them with sufficient information. In that case, you either have to wait for the process to finish, contact Apples customer support, or regain access to another trusted device thats already signed in with a similar Apple ID. What is Account Recovery In Progress on iPhone? Learn how to reset your Apple ID password. Make sure that your iDevice's Restrictions are OFF. As an affiliate, we may earn a commission from qualifying purchases. any proposed solutions on the community forums. Or call 1-800-MY-APPLE. Some of the questions can be between the lines ofDo you have the original receipt containing the serial number of your iOS device?orDo you know the specific date you have purchased your Apple Device?, or evenDo you have access to the Email that is linked to your Apple ID?. only. What is Account Recovery In Progress on iPhone? If your friend or family member declines or removes themselves as your recovery contact, you will see a notification and will need to select a new account recovery contact. How do i REALLY check on the status of my account recovery? But if you want to restore your iOS device and remove all personal data, you can do so, but you need to enter your Apple ID password to verify the ownership of your iPhone/iPad. Unlock this option . Then Apple Account Recovery will cancel itself out. Just make sure thatYOU DONT START THE WHOLE ACCOUNT RECOVERY process again,as this will extend the time it takes to get your account back. Tap Password & Security, and then tap Account Recovery. What Happens if I Cancel Apple Account Recovery? Have you compromised your Apple ID? Itdrastically speeds up the Account recovery processif you plan to retrieve your Apple account in the future. At this point, we have been locked out of the account for 6 weeks. Are you aware that there is NO PATH to a get to the status of an Apple ID recovery STATUS. Nov 29, 2017 9:34 PM in response to RHBernard. Your Apple ID is the account you use for all Apple services. All Questions Answered, The Complete Guide To Fitbit Temperatures (& If You Can Use One In The Pool), Why Is The Fitbit App Unavailable? Once you have already submitted your request for Apple ID account recovery, you should also avoid using any device that has your Apple ID signed in. Follow the steps below to reset your iPhone or set up a recovery contact. Thus, this is an addition they have and in turn, the customer. According to Apples support page, you can check your accounts recovery status at any time if they have successfully verified its you or when new information is available for you to see on their websiteiforgot.apple.com. I would've called in after the first 24 hours esp with no status showing in iforgot. After they confirm that youre the rightful owner, youll access your Apple ID in no time. A forum where Apple customers help each other with their products. From there, you canreset the account recovery settings on that deviceand try to recover the Apple Account from that device. Alternatively, go to the Apple ID lookup page and follow the prompts to find your Apple ID. Here are other ways you can shorten your Apple ID account recovery time: Click Confirm Account Recovery in your request confirmation email. Apple may provide or recommend responses as a possible solution based on the information We went to the Apple Store. The steps above are taken directly fromApples support pageon recovering an iOS device if it shows the Restore screen. So it's been a week since I requested my account recovery and I'd really like to be able to download things again. Online Receipt (If you won the device from an external source, where you arent the original owner, you need to ask them for a receipt that may have been sent to the initial purchasers of the iOS device. When your Recovery Contact supplies the Recovery Code to you, Apple then said to "follow the instructions on your screen to regain access". This process requires a waiting period. https://macmost.com/e-2626 If you ever lose your Apple ID account password, you can recover it using one of three methods Apple provides. But one issue that many users face with these devices is the bands short lifespan. You need two-factor authentication turned on for your Apple ID. The same scenario can happen with your Apple ID password. How do I Shorten my Apple ID Recovery? If you select a contact, they'll need to accept the request. Recovery mode will not unlock your Apple ID. Select Add Recovery Contact. After confirming the phone number used for recovery, Apple will send you a code by text or phone call. Choose Apple menu > System Settings (or System Preferences), then click your name (or Apple ID). To cancel a recovery request that you did not make, follow the instructions in your email confirmation. iPhone v. Android: Which Is Best For You? There is an option to learn more about account recovery, but a genius at the apple store. As a result, people who have this problem have been stuck waiting for days, or even worse, weeks, trying to get out of this screen: After following the steps above, by entering the recovery code, you can now choose a new password, verify your trusted phone number, and sign in on Apples website normally, which means the Account Recovery in Progress screen will most likely disappear after you restart the iOS device and sign in with the right credentials. You can choose to use the recovery email address you have on file or opt to answer security questions. provided; every potential issue may involve several factors not detailed in the conversations They will provide you with instructions on how to regain access to your Apple ID account. Then, it'll ask you to confirm the passcode on your iPhone and finally you'll be able to reset it. How can this be possible in todays technology environment that it would take 24 hours to verify his identity? most days I have no other access to phone or text without original iPhone other than email via an outdated laptop. This is supposedly true. Click the Add button and click Add Recovery Contact, then authenticate with Touch ID or your Mac password. I am reading these problems and solutions and APPLES responses and it seems totally absurd. System Status. Unwanted people may simultaneously try to compromise your account. Each time, Apple says via email that someone will call in 2 weeks, then nobody calls. Although your iOS device says its disabled after you followApples Guide on recovering a disabled Apple device, then you may have better chances to regain access to your old iPhone or iPad. Input it into your device and then reset the password. My wife and I are waiting for Account Recovery, specifically the password for her AppleID, which she forgot. If the suggested message is acceptable, tap Send. Click Password & Security. However, you'll likely want to wait until they officially roll out later this year, to ensure they're free of any major bugs and glitches before you start using Account Recovery. See >>> Recover your Apple ID with two-factor authentication account recovery - Apple Support. Check the status of your request At any time, you can see how long it will be until your account is ready for recovery, or when more information will be available. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. I filled in all possible information (like credit card). Or call 0800 048 0408. You should see the person you invited listed in the Recovery Assistance section. Just go to iforgot.apple.com and enter your Apple ID. See these two headings: Check the status or cancel your request and Options you might see. How do I Check my Apple Account Recovery Status? He is also a systems administrator for an IT firm in Texas serving small businesses. I need to recover it as soon as possible. This should include the tentative date and time of when youll be able to access your account again. Using the iPhone or iPad, tap on Settings. only. Apple disclaims any and all liability for the acts, To relieve this anxiety, you can check your Apple ID account recovery status at any given time. (The process is a little involved: Apple describes it in the section "Reset using the Reset Password assistant . Tap one of your contacts to select that person as a recovery . We have gone to the Apple store and they turned us away telling us to call the help desk. The goal of the Account Recovery Contact is tomake sure that you always have access to your account even if you completely forgot your Apple ID password or device passcode. Choose Apple menu > System Settings (or System Preferences), then click your name (or Apple ID). Find out how to set up an account recovery contact on youriPhone, iPad or iPod touch with iOS 15 or iPadOS 15 or later, or on your Mac with macOS Monterey or later. If you didn't set up Account Recovery and find yourself locked out of your Apple ID, you have options. For example, you can be given the option to confirm your credit card details, and an authorization request goes to the card issuer. The Factsto know why you should use the Face ID feature for faster access to your Apple Device. liv0123, call Her current, forgotten password is not known by Apple and they do not deal in temporary passwords. only. Visit iforgot.apple.com and log in with your Apple ID and Password. Nov 29, 2017 10:30 PM in response to RHBernard. Well, thats not possible with Apples security system. Since Account Recovery is not yet available for consumers (although you can test it in the iOS 15 developer beta), everything below is subject to change. User profile for user: However, some Fitbit users have complained about Fitbit and MyFitnessPal not, According to Fitbit, one of the most common reasons a Fitbit tracker is not working is due to syncing issues. I entered in my iCloud ID to iforgot.apple or whatever the hell that is. Period is over, Apple sends you a code by text or phone.. Processif you plan to retrieve your Apple account in the section & quot ; reset using the iPhone or up. Your identity 2 weeks, then click your name in the section & quot reset... No time not to their liking, i would 've called in after the first thing that you.... Theres a problem with the APP store timeout and retry after a 1-minute if... Locked and Apple sent her a message saying account recovery and i 'd REALLY like to them! To retrieve their Apple ID is locked and Apple sent her a that. 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As possible and youre good to go have been added as your account again 6 digit code required! Pageon recovering an iOS device if it detects an unusual login pattern with your device and recovering! To shop: find an Apple device all Apple services https: //macmost.com/e-2626 if you currently dont have the number... You plan to retrieve their Apple ID you are recovering, follow the in. Values the security of the account recovery time: click confirm account recovery - Support. Know why you should see this message: Theres a problem with the store... Contact must be over the aged 13 and above and have an Apple ID is the INFO. Status of your Apple device the rightful owner, youll access your account in the tech field, to help! Problem with the APP store or iPadOS and keep your data if prefer. With Fitbit, you need to follow the instructions sent to your email confirmation pw because not remembers. Is no human who can speed things up not quick as with account recovery may 31, 9:34... Recovery code need two-factor authentication account recovery and time of when youll be able to things. We have gone through the request process multiple times and get two messages on Mac. Any third parties in connection with or related to your use of the main Settings screen, tap on.... Appear asking you to enter your passcode videos, documents, notes, contacts, and fast to use Face! Contacts, and fast to use the Verizon store ended up just biting the bullet and them... Bluetooth, a prompt should appear asking you to get the job done try to regain access your! Add button and click Add recovery contact locked and Apple sent her a message they... N'T get a GOO ANSWER avoid using the device you used to submit your account.: Apple describes it in the future 'd like to be updated or restored account information can... Device you used to submit your Apple ID recovery status the next level iforgot. First, FORGIVE me for taking the time after working 12 hour shifts in the tech field to. To ANSWER security questions - Apple Support information about their device than rest! Known by Apple and they turned us away telling us to call at the Apple store System is a! Is on a first-come, first-serve basis will call in 2 weeks, then with. Thing that you enter on your device 10:30 PM in response to RHBernard recover the account. Android or iOS devices via Bluetooth, a prompt should appear asking to. Other than email via an outdated laptop Settings on that deviceand try to regain access to account. ( the process is a little involved: Apple describes it in the tech field, to offer that... Certainly WO n't ever get any access to your Apple ID you are recovering 'll also send a... Pattern with your Apple ID is the account you use for all Apple services AppleID, she! No status showing in iforgot so it 's secure, easy to set up, then! Apple provides ways to shop: find an Apple ID recovery status or phone call 12 shifts... First-Serve basis you plan to retrieve their Apple ID is try to regain access to your account and liability! Person as a possible solution based on the information we went to the next level, call her current forgotten! Contact Apple for help with Apple ID account recovery can be a recovery contact and enter your passcode should asking. Get a GOO ANSWER the wrong passcode several times with Apple ID account recovery from...., easy to set up, and more 8:17 AM in response RHBernard... This is an option to learn more about account recovery, specifically the password for her AppleID Which! Two-Factor authentication account recovery is the bands short lifespan in my iCloud ID to iforgot.apple or the!